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Shipping

Shipping & Taxes
We ship from LA and offer domestic as well as international shipping. 
 
Please enjoy free shipping within the USA on orders over $150, or choose expedited shipping at an increased rate.

Please make sure that your order is shipping to a secure address as once the package has been delivered we cannot be responsible for lost or stolen items. 
 
Kindly allow 1-2 Business Days for assembly of your package.  All domestic orders shipped with UPS Ground typically arrive within 1-5 business days. 
 
International order shipping times vary on the international destination. Duties and customs fees may apply, please be sure to check with the chosen courier to avoid any potential delays.

Domestic sales tax is assessed by state guidelines. International import duties and taxes are assessed by country guidelines, and are the responsibility of the customer.

Order Status & Expedited Shipping
Feel free to contact us about the status of your order or with a special request at hello@zahava.com.

Returns
We will gladly accept unworn or defective merchandise for return or exchange within 15 days from the delivery date. To initiate a merchandise return or exchange, please contact hello@zahava.com and provide your order number and reason for return or exchange. We will provide you with a secure return label, and deduct $10 from your refund for domestic orders and $30 for international orders. International returns vary by country and will be assessed accordingly. 

Any customized piece can not be returned including Calendar pendants, Golden Atlas pendants marked with a diamond, and any piece that has been custom engraved.